- Over all responsibility of entire operations for entire portfolio.

- Provide comprehensive Property Management service and ensure that the same are maintained to highest industry standards.

- Achieve Key Performance Indicators and service level agreements targets.

- Support to the operational sites on all aspects of operations including technical, soft services, HR Compliance, management & sourcing of materials & commercial issues.

- Maintain Good relations with Clients in compliance with the Company polices.

- Responsible for Client and Vendor agreement and Vendor Management.

- Preparation of Annual Financial Target for the Portfolio & monitoring the same and maintenance of Records on monthly basis.

- Collection of receivable from client.

- Work out estimations/projections for new as well as existing operational sites, which include CAM Charges, Budgets and P & L forecasts.

- Develop & implement business processes.

- Carry out special audits/ surveys of the existing assets & processes at site in order to enhance safety/ cost efficiencies, modifications required for rectifying technical flaws/ capacity addition of the existing facilities at the sites.

- Coordinate with various Agencies for obtaining necessary NOCs, sanctions and approvals.

- Responsible for smooth operations in every aspect and dept. like M&E, Security, Fire and Safety, Plumbing, House Keeping, Land Scaping, BMS, CCTV monitoring system.

- Formulating & ensuring implementation of operational budgets.

- Streamline Operation & Maintenance processes and procedures at existing sites.

- Ensure performance of systems and recovery from emergency situations.

- Oversee operation including planning, procurement, maintenance, control & troubleshooting.

- Conduct periodic meetings with Property Managers & APMs to discuss current work issues and devising solutions for smooth and effective operations.

- Identify training needs and arrange training for Property Managers, APMs, Shift Engineers & H.K Executives.

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