Recruiter at Sky Consulting
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Assistant Manager/Deputy Manager - Service (6-12 yrs)
Responsibility:
- 24/7 Telephonic support for Emergencies at site for all customers.
- Respond within 24 hours for all Service & Sales Enquiries with an Action Plan to customers in the respective region.
- Service Quality Compliance and Adherence to client's HSE Policy.
- Responsible for Generating Spares and Service Enquiries, Preparation & Submission of quotes, Achieving OR & Net Sales Targets, On-time Delivery, Payment collection.
- Reporting: Time sheets, Sales & Service Call Reports / Weekly & Monthly Management Reporting
- Promote Service Agreements (AMC) and Service Solutions.
- Carry out Installation, Testing, Commissioning and maintenance of Control Valve, On-Off Valves and ESD Valves.
- Capable of carrying out PM, Over-hauling of Valves, actuators, smart products and accessories.
- Carrying out Installed Base Audit of Customers and managing the installed base.
