About Us:

A to B Travels is a premier bus travel service provider operating a fleet of 40 buses between Bangalore and Kerala. We are dedicated to providing safe, reliable, and comfortable travel experiences to our passengers. As we continue to grow, we are looking for a dynamic and motivated Assistant Operations Manager to join our team and help us enhance our operations.

Job Summary:

The Assistant Operations Manager will support the Operations Manager in overseeing the daily operations of our bus services from our headquarters in Bangalore. This role requires a proactive individual who can manage schedules, coordinate with drivers, ensure compliance with safety regulations, and enhance overall operational efficiency.

Key Responsibilities:

Scheduling & Coordination:

- Assist in planning and managing bus schedules to ensure timely departures and arrivals.

- Coordinate with drivers and maintenance staff to ensure all buses are operational and well-maintained.

- Monitor and adjust schedules based on demand and unforeseen circumstances (e.g., traffic, weather).

Safety & Compliance:

- Ensure all buses comply with safety regulations and standards.

- Conduct regular inspections and audits of buses and facilities.

- Implement and enforce safety protocols for both drivers and passengers.

Customer Service:

- Address passenger inquiries, complaints, and feedback promptly and professionally.

- Work towards improving the overall passenger experience.

Operational Efficiency:

- Assist in optimizing routes and schedules for maximum efficiency and cost-effectiveness.

- Monitor operational expenses and work on cost-saving initiatives.

Reporting & Documentation:

- Maintain accurate records of schedules, maintenance, incidents, and other operational activities.

- Prepare regular reports for senior management on operational performance and areas for improvement.

Qualifications:

- Bachelor's degree in Business Administration, Logistics, Transportation Management, or a related field.

- 1-2 years of experience in operations management, preferably in the transportation or logistics industry.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal abilities.

- Proficiency in MS Office and relevant software tools.

- Ability to work under pressure and handle challenging situations.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for professional development and growth.

- A dynamic and supportive work environment.