Talent Acquisition Trainee at Vipsa Talent Solutions
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Associate Director - Quality RCM (10-15 yrs)
Associate Director Quality RCM
Education: Graduation (Any)
Experience: 10-15 years
Location: Navi Mumbai
Notice period: Immediate Joiners Preferred
Roles & Responsibilities:
- Develop and deploy a best-in-class Service Quality framework to drive higher performance on key business metrics in revenue cycle management.
- Act as a single point of contact and assume end to end ownership of managing all quality related conversations and escalations.
- Ensure standardization of Service Quality practices across the projects to drive measurable, repeatable, and predictable operations.
- Utilize a variety of training methods, including workshops, simulations, upskilling, and e-learning to improve overall quality of operations.
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