Responsibility includes all elements required to ensure successful operations of solar systems once they have been commissioned.

- Preparing and finalising operations and maintenance (O&M) contracts with both the power user and technical partner (contractor).

- Becoming the main point of contact with both the power user and contractor and taking responsibility for managing these key customer relationships.

- Planning all routine and non-routine maintenance work required to meet all of our contractual commitments. Ensuring all maintenance work carried out by technical partners meets required standards and is in compliance with contract terms. On-site supervision may be required.

- Developing and managing O&M budgets for all of solar systems.

- Monitoring the output and efficiency of all solar systems and implement any corrective measures as required. Conducting an annual performance review meeting with the power user.

- Ensuring power users are provided with timely and accurate bills.

- Ensuring that all solar system activities are carried out in compliance with regulations, laws, policies and procedures governing health, safety and environmental matters. This includes ensuring that the required insurance policies are in place and renewed as and when required.

- Overseeing the operating of the 24/ 7 emergency contact number that power users can call if any difficulties with their solar system.

- Managing warranty claims and discussing and negotiating with manufacturers and suppliers any issues related to these warranties.

- Negotiating and finalizing any contract extensions with either the power user and/ or technical partner.

- Developing, maintaining and implementing companies asset management policies, procedures and job aids (e.g. checklists, KPIs, operation manuals).

- Prepare internal and external monthly performance reports.

- Keeping the HOD informed of all matters regarding the operations and maintenance of our solar systems.

- Any other job duties as required.

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