A well established company which is an online platform for Shipping Documentation Exchange is looking to hire a AVP/ Senior Manager - Business Operations for their Mumbai office.

Role and Responsibilities:

- Develop and maintain a professional relationship with top management and middle management of shipping lines / Container Freight Station (CFS) / Various trade and business associations.

- Manage and increase the effectiveness and efficiency of Support Services (Sales, IT and Call Center), through improvements to each function as well as coordination and communication between external client teams, support and business functions.

- Ensure seamless delivery from the Internal stakeholders with respects to the client's needs.

- Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company's operations.

- Run beta and pilot programs with early-stage products and samples.

- Responsible to find new business opportunities from shipping lines and lead and manage operations department and responsible for the smooth running of the department.

- The person is responsible for the operations and execution throughout the product lifecycle, including gathering and prioritizing product and stakeholders requirements along with Product Manager.

- Business requirement gathering from the various stakeholders.

- Build a roadmap for streamlining of operations of the portal.

Qualifications and Education Requirements:

- Overall 10+ years experience of which minimum of 3 to 6 years- experience in the field of Business Operations, preferably in Shipping or EXIM or Logistics and/or software domain

- Must hold an MBA degree from a reputed institute.

- Additional certificates in the field of Shipping, logistics, International Trade and similar fields will be an added advantage.

- Understanding of the Indian shipping and Logistics Industry or ability to learn quickly.

Skills:

- People Management Skills

- Relationship Manager

- Client-Side Management

- Leadership Skills

- Team Player

- Export and Import Knowledge

- Excellent Communication Skills

- Excellent project planning, change and time management capabilities.

Desired Candidate Profile:

- The candidate must have the entrepreneurial approach and drive to achieve goals.

- Must be analytically driven and data focused and have a strategic outlook.

- Hands-on and keen eye for detail with the ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats

- Positive, proactive attitude with a will to deliver quickly, adhering to tight deadlines and excellent analytical skills to analyze and fix problems quickly.

- Motivated self -starter with the ability to learn and adapt.

- Must have strong writing skills. Writing sample will be required.

- Strong presentation skills that can keep large audiences engaged.

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