About Awiros:

Incorporated in 2015, Awiros is making it possible for everyone to build as well as utilize the most advanced applications of Computer Vision and AI in their everyday lives using its app-oriented open and unified Operating System model. With a stellar team of researchers and engineers, our constant endeavor is to push the boundaries of technology while delivering great value to our customers.

Our mission is to bring the power of Computer Vision to everyone, right from developers to the end users. Awiros is the conduit to bring the most cutting-edge research in the areas of Computer Vision, Deep Learning and Artificial Intelligence to the market.

Overview:

Awiros is a complex technology platform with a highly dynamic development, deployment and troubleshooting approach. The core engineering of Awiros includes real-time deep-learning based video/image inference, distributed processing, high-throughput data handling and state-of-the-art tools/frameworks like Deep Learning, Computer Vision, TensorFlow, Kubernetes, Kafka and Elastic Search.

We are looking for an Application Support & Implementation Engineer to provide onsite and remote IT technical support. The Application Support & Implementation Engineer will be in charge of the entire incident and problem life cycle. The position will necessitate close collaboration with teams at all levels of technical support and engineering.

Duties and Responsibilities:

- Implement and install solutions in the test and production environments of the customer.

- Troubleshoot and diagnose customer reported issues on various levels of solutions both onsite and offsite (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).

- React positively and promptly to customer requests/tickets.

- Prepare, review, and ensure technical documentation accuracy.

- Make physical or remote Preventive / Corrective Maintenance visits to customer sites.

- Carry out any other job-related duties that arise as a result of the work.

- Implement and install solutions in the test and production environments of the customer.

- Troubleshoot and diagnose customer reported issues on various levels of solutions both onsite and offsite (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).

- React positively and promptly to customer requests/tickets.

- Prepare, review, and ensure technical documentation accuracy.

- Make physical or remote Preventive / Corrective Maintenance visits to customer sites.

- Carry out any other job-related duties that arise as a result of the work.

Experience in one or more of below is a plus:

- Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure.

- Data Centres, High Availability & Disaster Recovery, Backup & Recovery Strategies.

- Knowledge in PKI Infrastructure and Certificate Authorities.

- Knowledge in server and client operating systems (Linux Distros, Windows).

- Cloud Infrastructure Tools (OpenStack, Kubernetes, S3, Docker).

- DevOps Techniques and Skills including CI/CD.