CTC : 10-11 LPA

Definition:

- Guarantees the continual compliance of quality standards for products and processes to ensure reliability and consistency of finished goods as well as machines

- Ensures adherence of SOP at all factories

Key Responsibilities :

General and Task Management :

- Actively lead the reduction of customer complaints, factory errors

- Work to prevent non-conformances, customer complaints, concession and rework alongside Operations and Sales to develop corrective and preventative actions within required time-frame

- Ensure that corrective actions are delivered and non-compliance issues are resolved on time

- Report on Quality activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators

- Managing servicing schedule of all machines in the factories

Self Management :

- Inspire and motivate the team of Quality Control executives

- Consistently manages performance firmly and fairly and in a supportive manner

- Resilient, optimistic and open to change

- Is self aware

- Self motivated and able to work well under pressure

- Shows moral courage, openness and honesty in all dealings

- Is confident, assertive and self assured

- Has an Adult:Adult, collaborative approach to others

Skills and Attributes :

- Proven leadership and management skills with the ability to optimise team performance and development

- Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers

- Excellent analytical and problem solving abilities

- Results orientated with ability to plan and deliver against project deadlines

- Technical mindset with a background in custom shirts and knowledge of what makes the perfect shirt

- Knowledge of machines and an understanding of when they need to be serviced

Qualifications and Experience Levels :

- Educated to degree level in a relevant discipline or equivalent

- Strong knowledge of technical fabrics, garment construction and related machinery. Strong problem solving and decision making skills

- You are humble enough to learn from mistakes and accept constructive feedback. You have passion for quality & process

- Willing/ willingness to travel

- Knowledge and technical understanding of making shirts, use/servicing of machines

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