Position/Designation Cluster Incharge

No. of Positions : 3

Level : Executive to Senior Executive

Experience range : 3-6 Yrs.

Age range : 27-32 yrs.

Key Skills :

- RF Planning/Optimization/Drive Test/Site Survey

- Project Quality/Active Infra/Passive Infra

- BSS O&M/BTS/OMCR/BSC/OSS

Specialisations : Department Technical (Telecom)

Reporting To : Zonal Operations Manager

Reportees/Team Size and Level 8-10 Technicians

CTC Upper Limit : 5.5 Lacs PA

Candidates Preferred From

Basic Qualifcation : B.Tech/B.E.

Job Description :

- Bharti Infratel is a provider of tower and related infrastructure sharing services. It pioneered the tower infrastructure sharing concept in India. Including its 42% equity interest in Indus Towers, it is a market leader PAN India with 85,000 Towers across telecom circles, many of which are in remote and tough terrains. Infratel helps its customers i.e. all telecom operators maximize their reach to more communities across the country.

- In the long run, this helps Infratel contribute to a change in the socio-economic status of the communities it operates in. Infratel pioneered the adoption of green energy initiatives for its operations. Its P7 Green Towers Program has been recognized globally.

To know more please visit our website: http://www.bharti-infratel.com/cps-portal/

2. JOB PURPOSE :

- Summarise in one statement why your job exists; and how it contributes to the overall mission/objective of the organisation.

- To ensure efficient and effective operations and maintenance of tower sites to meet company's objective of delivering highest uptime along with cost and energy efficiencies.

3) PRINCIPLE ACCOUNTABILITIES

- List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results.

EXPECTED END RESULTS MAJOR ACTIVITIES

Drive Uptime - Drive Uptime for All Operator Companies. Maintain infra uptime as per MSA/KPI's

- RCA of outages and prepare corrective action plan to avoid repetitions.

- 100% Site Automation and Alarm integration with NOC. Alarm & Metering correction at Site.

- 100 % compliance on in-house / vendor PM

- AMC/Diesel Vendor management and tracking based on SLA

- Drive site visit as per SAMS and non financial punch point closure

Drive energy management Drive energy management across all sites by ensuring:

- Compliance on Log card

- Site wise analysis of DG/EB/BB running, energy cost and cost reductions plans,

- Re-connection of all EB disconnection within SLA,

- Timely collection and payment of electrical bills, Liaison with EB authorities to avoid disconnection and improved EB availability,

- Take necessary measures to avoid pilferage and malpractice

- Assist ZTM in Performance analysis of all new Technology initiatives

Opex Management - Zero breakdown delivery for cluster to optimise OPEX.

- Timely submission & validation of vendor invoice and payment for better delivery from vendor,

- Keep AMC performance track w.r.t. SLA,

- Identify regular scope for security head count reduction, minimize rental cost etc

- Tracking of sites wise penalty and implementing plan for ZERO penalty

Landlord Management - Compliance of sites access process

- Maintains high level of landlord engagement to ensure 24- 7 Access and facilitate upgrade/planned event/installation and other operational work at site

- Rent Management i.e. ensure monthly rental paid timely to landlord, any rent negotiation for upgrade etc.

Site Quality & process compliance

- Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.

- Identify Gap against specification and ensure timely corrections

- Periodic audit to ensure that civil/tower electrical and other Infrastructure are in best state.

- Ensure ZERO quality/operational process non compliance

- Compliance checking of quality of technicians, vendors, spares including any ethical issues.

Customer Management - Provide supports for outage escalation by OPCOs

- Site Access supports as and when applicable for tenants

- Maintain healthy customer relationship

- Supervise Site upgrades as per specification and provide support for RFS activities

Team management - Technician performance evaluations

- Identify training needs of technicians and plan for development

- Resource allocation, site allocation, leave management, discipline management for technicians

Responsibilities :

Target Industry - Telecom/ISP/handsets

Target Companies : Anti-Poaching Companies

Position Role : On role

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