Desktop Engineer (1-5 yrs)
Opening for Desktop Engineer- Only Male
Location : Bangalore
Qualification : Diploma/Graduate
Job Description :
1. Assist Staff with the Installation, configuration, and ongoing usability of Desktop computers, peripheral Equipment & software
2. Works with vendor support contacts to resolve Technical problems with Desktop computing software & Equipment
3. Ability to resolve the issue over phone & through Remote desktop tool such as WinVNC,RDP Etc.
4. Speaking with end user & understand the exact nature of issue over call
5. Provide the RCA of the call & Record the incident or issue in Daily call report excel file
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.