Job Description : An MNC in data Center Business is hiring for a Director/AVP level resource to manage DC Operations, This person shall review/Manage the DC operations, drive Strategic initiatives, Operational Excellence & Manage Stake holders

Location : Chennai

KRA's :

- To Develop and execute a comprehensive Data Centre (DC) Operations regional plan to meet and exceed business objectives.

- Participates in strategic projects like green power, saving of energy, operations efficiency

- Be a strong advocate DC policy, procedure and standards to make sure that DCs are designed to meet local regulatory requirements and global audit and security standards. Review and recommend changes in policies and procedures applicable for DC Management

- As domain expert, provide advice to India Management and collaborate with Regional/ Global DC counterparts to understand latest global standards and directions to implement it in India.

- Capacity Planning - Through regular monitoring of DC capacity, Design and implement strategic plans to ensure DC capacity meets existing and future requirements.

- Contribute to RFPs, bid proposals, contracts, Scope of Work finalization, and other aspects of DC Operations

- To Lead and Manage DC facilities at a location/region and maintain 100% uptime

- Risk management and mitigation, corrective and preventative maintenance of critical infrastructure ensuring infrastructure is Up and Running 24x7

- DC related Asset and inventory management, security incident management

- Create and maintain metrics on all aspects of our DC and utilizing those metrics to drive positive changes.

- Establish performance benchmarks, conduct analysis and identify improvement areas and respond to contingency situations

- Review AMC & SLA Compliance, improving the operational procedures to ensure quality service delivery and customer SLAs.

- Procurement for DC Operations related materials and budget management for the assigned locations

- Build & maintain professional relationship with the Landlords, Critical Facility Management Partners, DC Construction Team, Technical Program Managers and Security Team

- Liaising with cross functional teams & business leaders to manage capacity and optimize DC Operations safety, performance, reliability and efficiency and also handle large customers visits and queries.

- Managing relationships with internal & external stakeholders / partners to constantly improve all our processes and procedures and focus on improving the processes, quality and service delivery standards.

- To Lead DC Operations team and /or consultants to ensure stable, secure, optimum operations performance

- To Manage and Develop team providing both technical and leadership expertise

Skills/Qualification :

- BE in Electrical / Mechanical and preferable with MBA

- 20+ years of experience in the management of Data Center facilities and mitigation, corrective and preventative maintenance of critical infrastructure

- Experience in a leadership position; leadership and organizational skills

- In depth and hands on experience and knowledge of Data Centres facilities such as generators, chillers, cooling towers, air handling units, UPS and DRUPS, electrical sub distribution systems, H.T. and L.T. Panels, fire detection and suppression systems, Bus-Duct Sys-tem, cable reticulation system.

- To have a customer service centric attitude, effective and decisive leadership having ability to work with distributed teams across the company and have the mindset to manage things 24X7.

- Execution focus with the ability to handle multiple partners in a fast-paced environment

- Excellent communications, decision making, conflict management, coaching skills.

- Good logical reasoning and reasonable analytical skill

- Willingness to travel

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