Recruiter at Cynosure Corporate Solutions
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Field DTH Technician (0-3 yrs)
Responsibilities:
- Perform professional and efficient installations of Direct-to-Home (DTH) systems, ensuring optimal signal quality and functionality.
- Provide excellent customer service by explaining system operation, addressing customer inquiries, and resolving technical issues on-site.
- Install, configure, and maintain DTH equipment including set-top boxes, antennas, and related accessories according to company standards.
- Precisely align satellite dishes to achieve optimal signal strength and clarity using appropriate testing equipment.
- Preventative Maintenance: Conduct routine maintenance checks and troubleshooting to prevent service disruptions.
- Accurately document installation and service details in the company's system.
- Follow all safety regulations and guidelines while performing installations and repairs.
- Present a professional image and maintain a positive attitude while interacting with customers.
Requirements:
- Proven knowledge and practical experience in installing DTH systems, including antenna alignment, cable routing, and set-top box configuration.
- Strong understanding of basic electrical principles and satellite communication technology.
- Ability to diagnose and resolve technical issues related to DTH systems efficiently.
- Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
- Ability to identify and resolve problems independently and efficiently.
- Ability to work outdoors in various weather conditions and perform physical tasks such as climbing ladders and lifting equipment.
- A strong commitment to providing excellent customer service.
- High school diploma or equivalent required. Technical certification or diploma in electronics or related field is a plus.
- 0-3 years of experience in DTH installation and servicing.
- Valid driver's license preferred.
- Ability to work independently and as part of a team.
- Willingness to work flexible hours, including weekends and holidays, as needed.
Compensation and Benefits:
- Competitive salary
Incentives: Performance-based incentives to reward your hard work and dedication.
Allowance: Travel Allowance provided.
Opportunity for growth and advancement within the company.