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11/03 Cynosure Corporate Solutions
Recruiter at Cynosure Corporate Solutions

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Field DTH Technician (0-3 yrs)

Chennai Job Code: 42050

Responsibilities:

- Perform professional and efficient installations of Direct-to-Home (DTH) systems, ensuring optimal signal quality and functionality.

- Provide excellent customer service by explaining system operation, addressing customer inquiries, and resolving technical issues on-site.

- Install, configure, and maintain DTH equipment including set-top boxes, antennas, and related accessories according to company standards.

- Precisely align satellite dishes to achieve optimal signal strength and clarity using appropriate testing equipment.

- Preventative Maintenance: Conduct routine maintenance checks and troubleshooting to prevent service disruptions.

- Accurately document installation and service details in the company's system.

- Follow all safety regulations and guidelines while performing installations and repairs.

- Present a professional image and maintain a positive attitude while interacting with customers.

Requirements:

- Proven knowledge and practical experience in installing DTH systems, including antenna alignment, cable routing, and set-top box configuration.

- Strong understanding of basic electrical principles and satellite communication technology.

- Ability to diagnose and resolve technical issues related to DTH systems efficiently.

- Excellent communication and interpersonal skills to effectively interact with customers and colleagues.

- Ability to identify and resolve problems independently and efficiently.

- Ability to work outdoors in various weather conditions and perform physical tasks such as climbing ladders and lifting equipment.

- A strong commitment to providing excellent customer service.

- High school diploma or equivalent required. Technical certification or diploma in electronics or related field is a plus.

- 0-3 years of experience in DTH installation and servicing.

- Valid driver's license preferred.

- Ability to work independently and as part of a team.

- Willingness to work flexible hours, including weekends and holidays, as needed.

Compensation and Benefits:

- Competitive salary

Incentives: Performance-based incentives to reward your hard work and dedication.

Allowance: Travel Allowance provided.

Opportunity for growth and advancement within the company.

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