Field Service Professional (0-9 yrs)
Job Title:- Field Service Representative
Essential Responsibilities / Expectations:-
1) Undertake all customer support tasks to maintain the system assigned.
2) Operate efficiently to conclude all on site installation, repair, maintenance, and test activities.
3) Guarantee that the work progress accurately follows the agenda
4) Perform troubleshooting and strive to resolve issues
5) Produce frequent and analytical service reports
6) Adhere to company's given rules and regulations in EHS and other policies.
7) Good attitude in terms of team management & CRM.
8) Discern customer needs and offer advice or recommendations
9) Formulate relationships of trust with customers
Must Have Top Skills:-
1. Chemistry understanding
2. Technical acumen.
3. Troubleshooting
Key Skills Required:-
1) Proven experience desired for a Field Service Representative
2) Ability to manage and preserve technical equipment
3) Good knowledge of report making, troubleshooting.
4) Ability to easily acclimate to operate the unit single handedly and guidance of immediate manager.
5) Accustomed to using mobile tools and applications
Educational Qualification :
B.Tech. in Chemical Engineering or M.Sc./B.Sc./Diploma Chemistry
Work Location:- Angul, Odisha