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08/06 ROHIT KAMBLE
HR Recruiter at Taggd

Views:63 Applications:0 Rec. Actions:Recruiter Actions:0

Filed Service Engineer (5-8 yrs)

Mumbai Job Code: 40222

- Engineer should have a minimum 5-8 years of experience working on DCS/PLC/SCADA system

- Engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS/PLC/SCADA systems

- Preventive Maintenance - Backup, Modification, Report Submission, Supervision of system Cleaning of existing running system.

- Corrective Maintenance - Restoring the system from any faults in the system

- Shutdown Maintenance

- Possess fluent oral & written communications skills

- PC troubleshooting and Networking

- Documentation - 40 % documentation is involved

- Knowledge of DCS and PLC with hands-on experience.

- Matured skills in independent troubleshooting/problem resolution on these platforms.

- Understand customer needs & extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices.

- Build, Develop & Sustain Customer relationships with effective Customer management.

- Should be able to plan site visits as per agreed SLAs with customers.

- Required to travel 70% to 80% of the time anywhere in Maharashtra

- Be available 24/7 for support during exigencies.

- Candidate will have to keep himself technically updated by completing the assigned training.

- The candidate will need to Build, Develop & Sustain Customer relationships with effective Customer management.

- The job will involve Executing Service projects and migrations and will demand a long stay at customer sites.

- Execute Service projects and migrations

- Identify prospects, conduct pre-sales site assessments, and develop them into firm leads.

- Constantly probe opportunities for migrations, and add-ons & work seamlessly with customers to reduce their pain areas by pitching in the right solution

- ISO, HSE, commercial guidelines, and all Honeywell Process compliance is a must.

- Be a single point contact for all customer needs for designated customers.

- Added advantage if knowledge of Honeywell System

- Must be willing to serve and be deputed as Site Support Specialist (Resident support Engineer) 24x7, 365 days.

- Ready to work on ONGC Platforms (Offshore) for up to 45 Days per visit on a rotation basis

- Ready to work on other western region sites (Maharashtra, MP, etc) as a - Service Engineer- when not as a Site Support Specialist (Resident Support Engineer).

- Office Process should be followed timely and accurately.

- Politeness and good communication skills are required during interactions.

- Leave process and frequency should be followed as per the standard regional process.

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