Strategic

- Define the Organization's commercial strategy in line with the business

- Survey the environment to keep abreast of trends and best practices in the area of structuring and award of contracts in the Real Estate industry, nationally and internationally; Develop appropriate strategies to address / incorporate the same in BCDPL

- Lead the development and management of a global contractor database; Periodically update the same through continuous research and market scanning

- Provide functional guidance to ensure standardization of Commercial practices across the Organization; Develop / update Department SOPs; Lead the development of a framework for structuring & award of different types of contracts (long / short-form, new, non-repetitive within a project etc)

Operational

- Drive the tendering and contracting process in close consultation with the Head-EPC

- Work closely with external consultants and the Engineering Department to determine the scope of work (for award of the contract)

- Develop and ensure continuous updating of a framework for contractor evaluation; Lead the contractor evaluation process and review contractor ratings periodically

- Drive effective relationship management with contractors (existing and new) to facilitate suitable contract terms and availability of services at the time of crisis; enlist more contractors for specialist work. Develop a robust database of contractors

- Working knowledge of FIDIC terms

- Work closely with the Engineering Department to finalize the preliminary contractor list for the tendering process

- Experience of handling contracts of finishes items pertaining to the hospitality sector will be an added advantage

- Work closely with the Head-EPC for the technical and commercial evaluation of contractors on parameters such as past performances scheduled time, cost, accommodativeness etc.

- Ensure timely communication of differences between initial project requirements and the final contract to the concerned Project Heads

- Review all contract documents to examine:

- Legal and commercial clauses

- Interpretation and dispute resolution clauses

- Commercial taxation aspects

- Scope to accommodate re-engineering & value engineering

- Work with the Legal Department to provide support to Internal Departments for dispute resolution with respect to interpretation of contracts

- Ensure provision of timely support to Internal Departments on all contract-related matters

- Drive implementation of the contractor satisfaction survey to identify concerns & issues from the contractor's perspective

- Drive implementation of the contractor capability survey to identify specific strengths and weaknesses of the various contractors

- Drive maintenance of a database of all contracts and related documentation; Manage and review Department MIS and ensure periodic reporting of the same to the Senior Management

- Periodically review and update Job Descriptions for roles across Contracts

Financial

- Drive cost savings through negotiations with contractors and developing effective pricing combinations for different project sections

- Develop the Department budget and ensure adherence to the same

People

- Actively participate in hiring team members

- Conduct performance appraisals of Departmental staff / personnel

- Assess and fulfil training and career development requirements

- Foster an environment of learning, excellence and innovation within all aspects of team work

- Mentor and coach team members to develop the team's capabilities and build a strong succession pipeline for the role

Financial Perspective

A. Continuously improve bottom line A. % cost savings achieved through negotiations, identification of alternative material etc. (typically at the pre-award stage)

- Number of penalties due to errors in contract formulation

- % deviation from Department budget

Customer Perspective B. Customer Satisfaction B. Contractor Satisfaction score

- Internal C-Sat score

- Adherence to TATs for award of Contracts

- Timely resolution of contract related issues faced by Internal Departments

Internal Process Perspective C. Execution Excellence C. Develop / Update Department SOPs by X date (Structure and award of Contract)

- Develop / Update global contractor database by X date

- Develop / Update framework for contractor evaluation by X date

- % Accuracy in Quality of Contract Documentation (in terms of number of errors / omissions)

Learning and Growth Perspective D. Performance Management System D. % adherence to timelines for implementation of Performance Management System for the Department

E. People Engagement E. Department E- Sat score

- Timely resolution of Department issues highlighted in the survey

- Attrition for the Department

F. Succession Planning F. Number of high potential employees developed for key roles

G. Training G. % achievement of training per employee as per the development plan

External Interfaces Internal Interfaces

Contractors / Vendors Engineering

Purchase

Legal

Design & Development

Finance & Accounts

Desired qualifications BE (Civil) preferably with a Post-graduation

Desired experience 18+ years of experience with at least 8 years in the Commercial / Contracts Function within the Real Estate industry

Knowledge and Skills

Technical Knowledge

- Knowledge of Contract Formulation & Documentation Standards

- Knowledge of Commercial Taxation Rules & Regulations

- Knowledge of Engineering Concepts & Construction Processes

- Knowledge of ERP and Software Packages

Behavioral Skills

- Strategic Orientation

- Managing and Developing Partners

- Planning and Decision Making

- Active Learning

- Collaborating for Success

- Effective Influencing

- Driving Customer Delight

- Delivery Excellence

- Passion to Excel

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