Head - Operations | Disruptive Educational Games startup

- Come and join our growing edtech startup to build your career in an entrepreneurial environment using analytical skills to drive operational strategy and revenue growth!!

- Our client offers a subscription based service for kids that offers an inquiry and play-based program for early childhood learning at home for children. It is a startup founded by alumni from IIT, IIM and Georgia Tech that is backed by industry veterans and funded by top-tier venture capital firms. We design, develop and deliver activity kits to the homes of the subscribers every month on a subscription basis. The boxes contain all material and instructions for hands-on fun activities that children in the age group of 2-12 years can do with their parents.

- As Head - Operations, your overall objective is to manage and oversee day to day activities of the company. You must excel in delegating tasks and demonstrate exceptional communication skills. You will work directly with the CEO and GM of the company and help them devise and execute a strategic roadmap for the organization.

Detailed responsibilities include :

- Working with CEO and GM towards the achievement of company's strategic and operational objectives

- Planning and monitoring the day-to-day running of business to ensure smooth progress

- Working closely with other departments to promote efficient resource utilization and facility optimisation

- Planning and managing logistics, warehouse, transportation and customer services

- Managing procurement processes and coordinating material and resources allocation

- Overseeing customer support processes and organizing them to enhance customer satisfaction

- Chalking out/improving operational systems, processes and best practices that guarantee organizational well-being, purchasing materials, planning inventory and ensuring warehouse efficiency

- Managing relationships/agreements with external partners/vendors

- Performing quality controls and monitoring production KPIs

- Ensuring that the company runs with legality and conformity to established regulations

- Conceptualizing multiple approaches to solving a problem and drawing out a clear road map with various responsibilities

- Visionary with attention to detail on the smooth functioning of the organization

Candidate Profile :

- Proven work experience in operations management, distribution and logistics management

- Demonstrable ability to lead and manage staff

- Strategic and critical thinking skills

- Excellent analytical, problem solving and organisational skills

- Effective communication skills with a flair for both written and verbal communication

- A long term commitment towards building the company's ecosystem

- Resourceful and entrepreneurial

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.