Maintain Quality

- To create and achieve the Quality objectives

- To lead TQM initiatives across the organisation towards ensuring zero defect and zero customer complain of our products and services

- Serve as the primary focal point for problem identification, resolution and continuous improvement

- Develop effective quality control processes to exceed customer needs and expectations

- To prompt design and development team to include QA parameters as expected by the customers

- Providing direction and guidance to the Quality team

- Visit customers and suppliers when necessary. Acts as a liaison to internal and external customers

- Have the authority to stop any process or product delivery in case of serious non- conformance

- Approve the "Production Validation Test" established by Engineering and ensure its completion according to the program milestones

- Review all production methods for compliance to quality standards

- Develop, implement and maintain Statistical Process Control techniques

- Fully responsible for implementation of ISO and other quality systems and 100% compliance to standards

- Fully responsible for training and development of staff members

Improve Quality

- Analysis of major repetitive non-conformance & customer complaints for corrective and preventive action.

- Initiate and implement quality improvement activities to raise the performance of the company's product lines

- Perform root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements

- Conduct investigations to determine causes of defects, make recommendations for corrective action

- Create a culture for conducting thorough CAPA activities

Documentation

- Prepare DQ, IQ and OQ documents as per the global standards

- Monitor and revise quality documentation as required

- Improve the standards of quality documentation

- Should have a strong back ground and track record of managing Quality function with good process knowledge of Automotive/Manufacturing components.

- Knowledge of Internal Process, Assembly, Final trial and testing of product

- Six Sigma certified

- Kaizen certified

- Supplier and Vendor Quality Management

- Customer Complaint handling and resolution

- Experience of implementation of ISO 9001 Systems

- Be a strong leader with experience in implementing and shaping the company's QA processes and strategies

- Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment

- Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly.

- Advocate of Quality Assurance, Continuous Improvement and industry recognized Best Practices.

- Experience managing testing departments or a testing functions, managing large and complex activities and processes.

- Proactive, strong minded, quick thinker and assertive.

- Able to motivate a team, recognize good talent and bring out the best out of each individual

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