Senior Manager - HR & Talent at Kimberly-Clark Lever Pvt. Ltd.
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Kimberly-Clark Lever - Manager - Customer Service & Logistics (7-10 yrs)
About the Career Opportunity
The role of Manager-CS & Logistics leads both Logistics & Customer Service for the Consumer Business in India. The individual will spearhead the setting up and running logistic & warehousing operations across locations, as we transition the business from HUL.
Key Relationships
- Reports to Supply Chain Director, India
- Direct Team: Customer service executives across regions in India & specific to channels (4 to 5)
- Peers: Supply planning manager, Demand Planning manager, Purchase Manager, Plant Manager
Key Accountabilities
The role-holder is responsible for:
- Identifying right vendors /partners, negotiating contracts as well as depot operation set up.
- Leading pan India Logistics operation (Primary & secondary) from Cost & Service level perspective.
- Managing Warehousing operation from cost service & compliance perspective
- Managing 3P operating our depots
Key deliverable :
- Cost, service levels & compliance, statutory & all audits
Qualifications
- Professional with MBA (Specialization in Logistics & Operation) with 7-10 years of experience of managing logistics function in FMCG/Consumer Durables MNC organization
- MBA preferred from a well reputed Institute
- Experience in setting up & running logistic & warehousing operations across locations in India is a mandatory
- This is a combined position for Logistics & CS, hence a right balance of experience in both is essential
Skills :
- Good Interpersonal skills, conflict resolution, situational leaderships are key requirements for this role
- Good stakeholder management
- Should be able to collaboratively work across functions / geographies (Regional/Global teams)
- Should have a continuous improvement mindset.
- Good communication is important
- Ability to deal with ambiguous challenges
- Ability to win with limited resources
Who are we looking for?
Here at our India K-C headquarters, we- re on a quest for individuals to solve problems and create solutions- before our consumers even realize they need them. If you want to help make lives better and make a direct impact on essential brands like Huggies and Kleenex, we have a place for you here.
This is an opportunity of a lifetime for a Logistics & CS Professional to redefine the Logistics & CS Capability of the Indian subsidiary of a Global $20Bn Organization that is Agile and Fast paced
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