We have urgent requirement with one of the leading consumer goods company.

Location : Kolkata

Key Responsibilities :

Responsible for ensuring Product Quality Leadership in the market

- Monitor current Product Quality systems, identify areas for improvement and guide teams for implementation In Order To ensure Leadership in Product Quality

- Effective implementation of the Customer complaint handing process In Order To ensure on time and satisfactory handling and resolution.

- Conduct the Product Quality testing monthly In Order To compare our products with competition & confirm Leadership

- Conduct periodic audits of manufacturing and quality systems to ensure adherence to norms. Design and execute systems to measure quality performance parameters.

- Design plant performance rating system to measure plant performance with respect to quality performance parameters and equipment; Roll-out the system, Set the reward mechanism and monitor the performance IN ORDER TO improve overall performance of the plant. Liaison with PD team, packaging team, maintenance team & when required to resolve quality related manufacturing issues & work out solution to address the issues.

- Identify and recommend the process improvement related initiatives, form teams, collaborate with teams and ensure execution of the projects.

- Identify projects, formulate teams, set up project charter, conduct reviews and guide teams In Order To achieve timely achievement of objectives.

- Support the QMS certifications across business, Manufacturing Excellence programs, Quality Circle initiatives at the manufacturing units

- Identify programs, consultants, certifying bodies etc, guide and monitor the implementation In Order To improve Systems and Processes

- Setting up of the Quality Systems for new plants & product Categories

- Design and implement the Quality systems for new plants & new categories of business In Order To ensure, consistent high quality of products manufactured across facilities.

Education & Relevant Experience :

- Graduate in Engineering, M.B.A with Certified Master Black Belt - Lean Six Sigma, having minimum 7 years of experience in the field of Quality and Process Excellence

Knowledge and Business Understanding :

- Knowledge of Integrated Management System(ISO-9001, ISO-14001 & OHSAS-18001) Knowledge of Process Excellence/Business Excellence initiatives i.e Lean Six Sigma, TPM, 5S, Business excellence models etc.

- Knowledge of Product Quality assurance, process control, Consumer complaint management

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