Urgent opening in one of the largest E-commerce industry :

Location : Chennai

Profile : Logistics operations (Grocery division)

Designation : Managerial

Industry from which the candidates should be : FMCG

Tamil language fluency is mandatory .

1. Operations and Performance Management :

- Ensure seamless city logistics operations in Chennai. Provide leadership to the entire region/zone

. Ensure operations at regional hub level by coordinating with fulfilment team and 3rd Party co- loaders and at each DH ( Delivery Hub )level by managing DH Heads

- Ensure good performance DHs on timely deliveries, pick-ups, process compliance and system updates.

- Plan for growth in line with the organizations objectives and ensure getting the right talent at the ground level by recruiting FEs ( Field Executives ).

- Ensure efficiency improvements and contingency management by innovative solutions such as delivery route assignment, rotation of FEs.

- Analyse order volumes and other available information to ensure uniform allocation of load to DHs & FEs,

- Resolve personnel or system issues with help from other team members to ensure smooth operations

- Provide feedback to DHs: DH heads, FEs for performance improvement

- Conduct performance management reviews of DH heads and give training recommendations

2. People Management

- Motivate DH Heads and delivery boys for continuous performance improvement and excellence

- Keep employee attrition (FEs and DH Heads) to a minimum

- Create and maintain consistent feedback activities / mechanisms to ascertain the services levels of Delivery Hubs and each FE and encourage improvements.

- Will be responsible For Regional KPI matrix.

- Cost control & P & L of the region.

- New process implementations & Innovations.

MUST HAVE :

A) Should be hands on experience in Logistics operations. Can execute task independently or with minimum supervision.

B) SHOULD know Tamil. Should be aware of culture and customs prevalent there.

C) Knowledge of demographics., topography of Chennai.

D) STRONG ON PEOPLE MANAGEMENT, Should be managing a large team currently

E) DATA oriented problem solving, strong on Analytics.

Education :

- MBA(Pref.), Supply Chain certification.

- 8 - 15 Years of exp

Current CTC - 10 - 17 LPA (Inc Var)

Expected - not more than 25 - 30% hike on overall

Work Location - Chennai

Target companies like Grofers, Bigbasket ( Grocery )

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