Lutron Electronics Co., Inc has an opening for top candidates with 2-4 year's work experience. In this position, you would be a key part of the Lutron global service team.

Roles and Responsibilities :

- To answer the phones/e-mails and support our customers on our system level products.

- Troubleshoot and diagnose use issues regarding Lutron systems

- Document problems and solutions in a central database, escalating them when necessary

- Communicate effectively with other functions to meet customer needs

- Develop technical expertise regarding Lutron products, systems and services

- Represent Lutron according to our Five Principles, particularly Take care of the Customer

- Participate and run the day-to-day operation of LED CoE @ A3E

- Stay aligned to Lutron's culture and values:

- Be passionate

- Be flexible and adaptable to changing markets

- Be an innovative thinker

- Be customer focused

- Be ethical

Desired Candidate Profile :

- 4 years Engineering Degree - (BTech/MTech - Electrical and/or Electronics Engineering)

- 2 - 4 years of relevant experience

- Excellent Communication skills, both verbal & written (knowledge of a foreign language would be a bonus)

- Ability to work in a 3-shift operation, on shift rotational basis (some shifts do cover Weekends, although overall working days would be 5 days per week)

- Preferred Background : Building Management Systems/BMS, Automation, Commissioning, Field service, Lighting controls

Lutron offers you the opportunity to :

- Accept new challenges

- Pursue your strengths

- Expand your horizons

- Develop your potential

Lutron Electronics position itself as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in annual double digit growth. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fuelled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services.

Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities and advancement opportunities. For more information, view our website at www.lutron.com

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