GPS Installation Engineer

Who we are?

Lynkit is a product-based technology company and we specialize in digitally transforming supply chains using deep tech like IoT, blockchain, AI, machine learning, OCR, AR and process automation. We started out in 2017 and have been rapidly growing every year and having quadrupled in size since then. Today, our 6 flagship products serve more 3,500 companies in India, including global brands and household names as well as governments and public sector clients. We are seeking out candidates with a passion for working in a startup, high-growth environment, working in cutting-edge technologies, and making an impact.

Job Types: Full-time, Permanent

Job Responsibilities:

- Providing technical software & hardware support to clients

- Providing technical demo of product or new features to client

- Troubleshooting issues related to hardware or software functionalities

- Respond to requests for technical assistance in person, via phone or electronically and follow service desk procedures.

- Accurately describe client issues and interpret and design a resolution

- Identify and escalate situations requiring urgent attention

- Make sure the process conformity and SLAs are accomplished

Required Candidate Profile:

- Project experience with GPS hardware/technology will be given preference

- Experience in GPS installation

- Ability to diagnose and troubleshoot basic technical issues

- Good understanding of computer systems, mobile devices and other tech product

- Ability to provide step-by-step technical help, both written and verbal

- Customer facing experience is a plus

- Comfortable working on rotational shifts

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