Job Description :

CANDIDATE MUST HAVE EXPERIENCE IN HANDLING MIN. 5-6 OEM CUSTOMERS.

1. Ensuring acknowledgement and monitoring of concern

2. Initiation and closure tracking of every concern.

3. Ensuring right containment inplace, timely

4. Review of root cause analysis and actions

To take Corrective & preventive actions against customer concerns/Complaints/ warranty failures

5. Review on 8D for its adequacy before sending it to the customer

6. Management of DRE Concerns along with root cause and actions

7. Review and ensuring that decided actions are in place through checksheet and updating PTDB along with standard doc

8. Ensuring NCs closure on time

9. Management of warranty data, analysis and action for every customer.

10. Managing score cards with improving trends and acheiveing desired goals as per company reqm through gap analysis

11. visiting customers as and when required

12. DOL report to the customer within stipulated time.

Salary:INR 12,00,000 - 18,00,000 P.A.

Industry:Automobile / Auto Anciliary / Auto Components

Functional Area:Production, Manufacturing, Maintenance

Role Category:Production/Manufacturing/Maintenance

Role:Quality Assurance/Quality Control Manager

Employment Type: Permanent Job, Full Time

Keyskills

customer quality root cause analysis WHY WHY analysis. why - why analysis A3 sheet 7QC TS Technical specification Customer complaints warranty 8D

Desired Candidate Profile

CANDIDATE MUST HAVE EXPERIENCE IN HANDLING MIN. 5-6 OEM CUSTOMERS.

Education-

UG: B.Tech/B.E. - Any Specialization, Diploma - Any Specialization

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