Manager at Atana India Pvt Ltd
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Manager - Operations (4-5 yrs)
Job Description:
We are looking for an experienced Operations Manager to oversee vehicle maintenance and repair operations across our city-wide workshop networks in Hyderabad and Bangalore. This role requires proactive management of vehicle service teams, ensuring timely and efficient operations, and maintaining customer satisfaction through effective communication and coordination.
Key Responsibilities:
- Manage day-to-day operations of vehicle maintenance and repairs across multiple workshop networks.
- Align and supervise ground teams for vehicle pick-ups and deliveries.
- Coordinate with customers, workshops, and insurance companies for documentation, vehicle repairs, and necessary approvals.
- Prepare and submit daily operational reports.
- Onboard new vendors to expand the workshop network.
- Monitor and evaluate ground team performance, ensuring high-quality service standards.
Requirements:
- Minimum of 4 years of experience in vehicle service, body shop management, and surveyor roles.
- Strong organizational and communication skills.
- Team Building & Management
- Ability to manage multiple tasks and coordinate with various stakeholders.