Job Title: E-commerce Operations Associate (Fresher)

Location: Mayur Vihar, delhi

Company: Soprah Marketing Pvt Ltd

About Us:

At Soprah, we are a dynamic and innovative player in the e-commerce industry, dedicated to providing exceptional products and services to our customers. We believe in fostering a collaborative and growth-oriented environment where fresh talent can thrive.

Job Description:

We are seeking an enthusiastic and detail-oriented E-commerce Operations Associate to join our team. This is an excellent opportunity for a fresher eager to learn and grow in the e-commerce space. The ideal candidate will have a basic understanding of computers, proficiency in Microsoft Excel, and a passion for managing online sales operations.

Key Responsibilities:

- E-commerce Portal Management: Assist in the onboarding of new e-commerce portals and ensure smooth integration with our systems.

- Order Processing: Handle day-to-day order management, ensuring timely processing and fulfillment of customer orders.

- Inventory Management: Monitor stock levels and assist in managing inventory across various platforms.

- Returns Handling: Process returns efficiently, maintaining accurate records and ensuring customer satisfaction.

- Sales Dashboard Management: Support the creation and maintenance of sales dashboards to track performance metrics.

- Profit and Loss Tracking: Assist in monitoring P&L statements related to e-commerce operations.

- Customer Support: Provide support for customer inquiries related to orders, returns, and product information.

Qualifications:

- A basic understanding of computers and internet applications.

- Proficiency in Microsoft Excel (knowledge of formulas, pivot tables, etc. is a plus).

- Strong attention to detail and organizational skills.

- Excellent communication skills, both written and verbal.

- A proactive attitude with a willingness to learn and adapt.

What We Offer:

- A supportive work environment that encourages professional growth.

- Opportunities for training and development in e-commerce operations.

- A chance to work with a talented team passionate about e-commerce.

- Competitive salary and benefits package.

How to Apply:

If you are a fresher looking for an exciting opportunity to kickstart your career in e-commerce, we want to hear from you! Please send your resume and a brief cover letter outlining your interest in the role to [Your Email Address].

Join us at [Your Company Name] and be part of our journey in shaping the future of e-commerce! Note: Only shortlisted candidates will be contacted for an interview. Thank you for your interest!