Job description:

Key Responsibilities:

Team Leadership:

- Lead, mentor, and manage a team of outbound staff, including supervisors and warehouse personnel.

- Conduct regular performance reviews and provide ongoing training and development to team members.

Operational Management:

- Oversee the day-to-day outbound processes, including order picking, packing, and shipping.

- Ensure timely and accurate order fulfillment while maintaining high standards of quality.

Process Optimization:

- Analyze and improve outbound processes to enhance efficiency and reduce costs.

- Implement best practices and innovative solutions to streamline operations.

Coordination and Communication:

- Collaborate with the inventory, procurement, and customer service teams to ensure seamless operations and resolve any issues.

- Maintain effective communication with carriers and logistics partners to ensure timely and accurate deliveries.

Performance Monitoring:

- Track and analyze key performance indicators (KPIs) related to outbound operations.

- Develop and implement strategies to achieve performance targets and address any performance gaps.

Compliance and Safety:

- Ensure compliance with all relevant regulations and company policies.

- Maintain a safe and organized work environment by adhering to safety protocols and conducting regular inspections.

Qualifications:

- Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.

- Proven experience (5+ years) in outbound operations or logistics management, preferably in an e-commerce environment.

- Strong leadership skills with experience managing and developing a team.

- Excellent organizational and problem-solving abilities.

- Proficiency in warehouse management systems (WMS) and other relevant software.

- Strong communication skills and the ability to work collaboratively with cross-functional teams.

- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.