We have an opportunity with one of our client in Gurgaon & Mumbai for the position of National Operation Manager.

Please find below the job Description

Basic Overview of Job:

- S/He would be mainly responsible for business development of the division and achieving smooth flow of business activities and customer satisfaction by building up processes so that Quality Services are provided in the field of textiles and effective management of laboratory in coordination with laboratory manager and building an efficient and effective team for providence of at par services to clients.

Primary Responsibility Areas:

- Strategic Planning for Textiles:

- ambitious Create a long term - Objective- statement in synchronization with existing strengths of Textiles department and existing opportunity for growth.

- Business and Achievement of Revenue Objectives of Textiles:

- business Plan and create annual plan for the textiles division.

- Decide measurable business parameters

- Achieve planned team objective through continuous monitoring and review the team performance and timely extension of support.

- Have proper resource planning and allocation & Manpower planning

- Identify potential customers/ clients for the services of the textiles in co-ordination with his team.

- his Continuously work with team for business development by identifying new opportunities and developing new services

Team Building and Talent acquisition for the textiles department:

- Continuously work in co-ordination with Human Resources for strengthening the division by talent acquisition in accordance with the need of the business.

- Create growth opportunities for performing team members

- Create growth and reward strategies for his team

- needs Identify developmental for his team in terms of hard and soft skills

- Focus: Creating Customer

- Ensure that customers are valued and their requirements met or exceeded consistently with business priorities.

- Ensure resolution of customers- problems.

- Involve/enlist the help of others to solve the problem.

- customers- needs Anticipate whenever possible and ensure timely and accurate response by the team

- Process Evaluation and Re-engineering :

- Continuously monitor and evaluate processes and procedure to reduce inefficiencies and remove obstacles in service deliverance.

- Keep tracking of individual or team progress; share information.

- Identify and analyze best industry practices

- Document and communicate best practices to support the implementation

- Support industry networking to augment learning of the team

- intended Ensure communication to inform or update others regarding procedural changes, new information, or progress.

Candidates with with Minimum 10-24 years of experience in relevant and related field with B.E/B.Tech preferably in textile manufacturing. / preferred MBA in operations

Apurva Kulkarni

022-25923464/ 25913464

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