Terminal/Operation Manager-ICD (CEO)

Experience : 10-25 Years

Location : Jalpaiguri

Must-Have :

The position, therefore, would entail all functions of Operations Management, Sales & Marketing, HR Management, Liaison with Statutory Authorities etc

JD:

Essential Trade Experience: In-depth knowledge of:

- Terminal/ICD/Rail Operations

- Rake and Container planning

- Warehousing operations & Yard Management,

- In-house fleet (Trailer 20- and 40- ) Management,

- Containers and other handling equipment.

Operations Management :

- To implement, execute and monitor operational activities going in the Terminal:

- Rail/Terminal Operations

- CFS Operations

- Export & Import Operations

- Gate Operations

- Warehousing/Bonding Operations

- Ensure Planning with a flair of adopting emerging trends & addressing industrial & geographical requirements to achieve profitability norms.

- Skilful in developing the logistics network for ensuring seamless, cost-effective movement of consignment and timely delivery of shipments in both commercial & operational activities

- Expertise in managing the cargo operations procedures, service standards for business excellence.

- Ensuring proper monthly MIS on operations enabling complete insight into P/L

- Analysis of the daily planned movement.

- Customer Relationship Management & Supply Chain Management

- Focus on Sales team to ensure after sales service for maximizing customer satisfaction.

- Ensuring competitor market analysis for keeping abreast of prevalent market structure and enhancing market penetration.

- Protects organization's value by keeping information confidential

- Creating system of weekly progress report HR Management: Incumbent would be responsible for management of on-rolls and off-rolls workers along with :

- Recruitment of Staff and its training & development.

- Setting benchmarks for various operation procedures and ensuring Manpower productivity

- Cross functional coordination with Sales, Finance, HR, Operations, Transport, IT and many others

- Staff supervision to manage and ensuring continuous process improvement & compliance.

- To observe the provisions of the labor regulations /policies and procedures

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