- Strategically plan and manage logistics, warehouse, transportation and customer services.

- Direct, optimize and coordinate full order cycle.

- Liaise and negotiate with suppliers, manufacturers, retailers and consumers

- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

- Arrange warehouse, catalog goods, plan routes and process shipments

- Resolve any arising problems or complaints

- Supervise, coach and train warehouse workforce

- Meet cost, productivity, accuracy and timeliness targets

- Maintain metrics and analyze data to assess performance and implement improvements

- Comply with laws, regulations and ISO requirements

- Developing and hiring of the required operations team.

- Responsible for Operational Performance in DCs (Delivery center)

- Responsible for control UD /RTO shipments

- Responsible for cost controlling

- Responsible for route planning, segregation, handling team of Supervisors & bikers

- Responsible fro getting entire load/shipments cleared from Delivery centre & see to it that there is zero backlog & pendency

- Responsible for tallying entire pre paid/COD amount fro the day & close the SAL TALLY for particular day

- Responsible Contingency Planning of pin codes/DC etc

- Responsible Safety & Security of people and the Cash/Shipments safeguarding in the DC

- Manage the day to day hub & branch operations in terms of fleet movement and planning.

- Managing all the operations team including drivers as well as maintenance team.

- Ensuring service levels and other performance parameters.

- Ensuring collection of PODs from all India branch network & submission of the same to the customers.

- On-time customer billing.

- Managing operations cost as per budgets.

- Should have the passion and entrepreneurial spirit to lead this business.

- Should be able to make good decisions in support of strategy delivery.

- Should be having a pleasing personality & flexible attitude of working with multicultural people and creating a motivational environment for more.

- The key deliverable for this role is to head the brand in its strategy and resource deployment. The role entails thought leadership across product categories.

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