In Process Quality:

- Responsible for ensuring High Quality products as per quality system and norms

- Responsible for implementing quality system/norm and responsible for the monitor the compliance.

- Certify the product quality at various stages of production, inspection, testing, and packing through the various in-process quality control measures.

- Ensure online in-process product quality checks and conformance to requirements through periodical checks at all stages of production as per the product quality plan.

- Ensuring the quality of the product through Process Audit, Rejection conformation in line (Process & Incoming), Conduct Quality meeting.

2. Outgoing Quality Assurance:

- Verifying the assembly of product as per defined process.

- Inspecting sample plan

- Inspecting 100% for proto - builds (Job work and NPI).

- Raising CAPA for rejection and being a member to identify Corrective actions against the root cause.

- Member in the Cross Functional Team in APQP process to found CTQ.

- Verifying Customer Document and monitoring the implementation of all customer inputs in internal Documents.

- Involved in improvement for new project to promote the easy

3. Customer Support:

- Coordinating with Customers right from technical discussion, factory audit, product qualification, and failure analysis.

- Resolving customer feedback / issues, by coordinating with relevant internal function for root cause & failure analysis and generation

- Expertise in handling the Return Merchandise Authorization (RMA) from the customer effectively.

4. Product Qualification(NPI):

- Preparation of BOM comparison with customer BOM & used parts.

- Preparation and release of Process Flow, CTQ (Critical to Quality), FMEA, and Stage reference instructions.

- Preparation of SOP (Standard Operating Procedure) as per customer requirement.

- Preparation and Review of PPAP Documents.

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