HR Officer at Phoenixmills Ltd
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Phoenix Mills - Manager/Senior Manager - Services (8-12 yrs)
- 8 - 12 years of experience in Engineering; with at least 5 - 7 years in retail industry
- Knowledge of mechanical, electrical and civil maintenance policies and processes
- Understanding of infrastructure installations
- Knowledge of latest safety and security equipment and systems
- Drives the development and implementation of the maintenance strategy across all the equipment / systems within the property; covering aspects of preventive and break-down maintenance, in order to provide a comfortable and secure environment for customers.
- Develop detailed plans for managing the performance of all key equipment / systems (Including FLS) and installations, proactive maintenance plans and measuring actual performance levels
- Ensure all the equipment/ systems are functional and in proper working conditions, with minimal downtime of critical equipments and all engineering activities are focused towards customer and retailer safety
- Prepare detailed engineering budget for the forthcoming year after analyzing previous year's performance and growth expectations/ projections
- Formulate a preventive maintenance schedule for all equipments/ systems for the entire year based on the Asset History Card, Breakdown Register and the Equipment Manual and get the approval from the Centre Director on the same
- Determine the cause of breakdown and ensure the resolution of the same in the minimum possible downtime from the AMC vendor or OEM based on the urgency of the situation
- Monitor the deployment of outsourced staff in order to ensure that all the critical equipment are adequately manned
- Ensure that retailer issues pertaining to engineering/ technical such as air-conditioning, leakage, electricity, water etc. are handled effectively and in a timely manner
- Review the status of logged, resolved, escalated complaints/ issues raised by retailers/customers on a daily basis to improve the efficiency of the process and to identify areas for proactive maintenance
- Supervise the physical condition and functioning of fire equipment (extinguishers, pumps, sprinklers etc.), HVAC and electrical equipment/ systems, water and gas systems etc.
- Liaise with government/ regulatory bodies (such as BMC, Power Company, Fire department) along with the Liaisoning team / Security team to obtain the necessary licenses/ permissions etc.
- Ensure timely goal setting, monitoring, review of performance parameters for team members
Salary Offered : 10 - 12 LPA
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