talent acquisition manager at Sonali Bisht
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Quality Manager - Retail (5-9 yrs)
Job Details -
- IRSG Quality team provides unique value addition in terms of ensuring quality delivery of Titan retail stores by all stakeholders. The Quality managers (QM) in the region plays a key role in implementation of the quality standards across all the store formats happening at the regions.
- The QM job involved in carrying out a detailed quality audits (QC) covering both WIP projects (including Civil, Interior, Services) & Fixtures (loose furniture including production / installation) & also on the completed stores. The audits will cover both the company and franchisee driven retail projects. The work scope including releasing project wise Non-compliance reports (NCR) with quality scores to all stakeholders involved.
- The scope of works including consolidating vendor wise repeated issues / identifying the root cause of the issue and come up with possible solution along with stakeholders & get this implemented. Coordinating in carrying out extensive training to all stakeholders in the region.
- Job Involve extensive travel, managing various stack holders, exposure work in challenging situations and carrying all types of people in achieving a common goal of delivering an enhanced customer experience including meeting the Brand STDs across all Titan retail stores.
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