Asst. HR Manager at Reliance Jio
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Reliance Jio - JC Partner Master Supervisor (3-8 yrs)
Job Responsibilities
1. Drive partner connect and care operations in the assigned territory
2. Conduct classroom and on the job trainings for partner technicians
4. Mentor and guide partner technicians to enhance productivity
5. Ensure zero defect execution of partner connect activity
6. Drive partner connect installation and fault repair related SLA
7. Ensure customer satisfaction
8. Ensure adherence to Jio processes as per company defined SLAs
Skills and Competencies
1. Product service knowledge
2. Knowledge of IT tools usage
3. Planning and organizing skills
4. Team Management Skills
5. Result Orientation
6. Speak local language
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