Reports to : Team Lead

Location : New Lead

Employment Type : Full Time

Summary : Inside Sales - Analyst Level/ Order Management - Analyst has administrative responsibilities for all accounts assigned to this position either directly or via links established between this position and other Inside Sales Personnel or the Business Development Manager(s).

Key Function : Requires taking up direct responsibilities for account management and business operations related to the assigned customer accounts.

Job Responsibilities :

- Oversee and be directly responsible for providing technical and commercial information related to the company business in a timely manner.

- Monitor the entire supply-chain from factory to the end-user and flag any deviations from established schedules to ensure timely corrective intervention.

- Coordinate internally to respond to service requests, inquiries and complaints.

- Address complaints and ensures maximum goodwill for the organization from business partners & other business associates.

- Act in accordance to company policies & procedures to process incoming customer purchase orders.

- Ensure consistency & agreement between quotes submitted to customers and purchase orders received referencing specific proposals, prior to execution.

- Initiate actions for proper order execution after receipt of customers purchase order in terms creating an internal sales order after completing the due diligence and necessary approvals as required by the work flow policies & procedures of the company and then generating a purchase order for the vendor.

- Track order completion status and advise Accounting regarding issuance of invoice for release of payments.

- Be conversant with the manufacturing processes of different product lines of the company and liaise with the application engineer to resolve issues that arise at the vendor or customers end.

- Independently manage & administer customer inventories in line with company's business goals.

Education Qualification : BE/B.Tech(Smart graduates with excellent communication skills)

Experience : 0.6 - 3 Years

Position Requirements :

- Must be well organized and capable of multitasking

- Must be extremely proficient in Excel

- Strong Communication Skills

- Strong Math and Analytical Skills

- Comfortable in working with tight deadlines and under pressure

RICHI CIRCUITRONIX PVT. LTD.
4th Floor, Fortune Tower - I, Plot No. 406, Udyog Vihar, Phase III, Gurgaon- 122016
Ph.No. 0124-4044921

Notice : The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.

- Employees may be directed to perform job-related tasks other than those specifically presented in this description. Richi Circuitronix, Pvt Ltd is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee's success. We are committed to building and developing a diverse environment where a variety of ideas and perspectives can thrive.

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