GM-bodyshop In Automobile Dealership

Job Title - GM - Bodyshop

Reporting To - Vice President / Executive Director/CEO

Reporting To The Job Holder - Bodyshop Managers

- Assistant Bodyshop Managers

Responsible for operations, profitability and expansion plans of the bodyshop of our dealerships.

Functions :

- Planning, leading, organizing and controlling operations in the bodyshop and parts department.

- Manage the bodyshop business to maintain an active inventory that is within the financial guidelines as laid down.

- Champion the Customer Satisfaction service standards and attain dealership objectives.

- Contribute to dealership profitability.

- Ensure smooth functioning of service and bodyshop operations.

- To generate check sheets for each inspection area and generate periodic inspection reports.

- Plan and conduct in house training for staff skill enhancement as per their weak areas.

- Ensure lodgment of all claims on account of Warranty - Free Service etc. with manufacturers / others on due date, follow up payments and ensure claims lodged and not rejected.

- Ensure respective service processes are in operation 100% of the time to ensure highest level of customer satisfaction.

Increase profitability by ensuring :

- Proper store accounting

- Inventory management

- Reduce consumption of sundry consumables

- Energy conservation.

- Device proper credit policy for bodyshop repaired job and ensure speedy recovery.

- Increase business by constant touch with customers with high level customer satisfaction.

- Lay down targets for each bodyshop personnel - Line Managers etc. with maximum utilization of infrastructure facilities.

- Have a motivated dedicated team for the bodyshop and lay down parameters for the incentives schemes based on efficiency and productivity.

- Device new schemes / methods for increasing the volume of business viz. Quick repairs schemes, Break down repairs, Pick up facilities etc.

- Establish and maintain effective inter organizational (principals), inter departmental and intra departmental communication to establish smooth and effective work

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.