Role : Head Technical and Design

Designation : Senior Manager/Head - Technical and Design

Department : Technical

Reporting to : Director

Reportees : Team of Design and R&D

Job summary :

The purpose of this role is to undertake following across all plants :

- Ensure the finalization the design as well as operational requirements of the products

- To identify and adopt new technological developments and also technology improvement in existing products

- Ensure the product design is as per the customer requirements

- Support at the pre-tendering stage for technical specifications

- Responsible for the adherence of the product development process

- Continuously identify opportunities for improving product profitability by way value engineering/value analysis

- Ensure product quality adherence to new products in the plant as well as on customer sites.

- New Project and Capital Investment

Working relationship with Director :

- To discuss plans and strategies technological up-gradation and R&D and its execution plans with long terms perspective

- To support for the formation of short term product strategy based on identified synergies between existing products and market dynamics

- To identify and plan for Annual CAPEX and any new project and its implementation.

- To make a long-term business plan of the company and projections of Investments/resource requirements and capabilities enhancement and talent acquisitions.

Working relationship with Engineering :

- To advise for internal working for component & tool cost for giving quotations to the customer.

Working relationship with Production Planning & Control (PPC) :

- Continuously determine ways to improve product portfolio

- Continuously scan, identify, evaluate, and recommend new products, new technologies, and new concepts.

- Design and develop new products based on market requirement/technology advancement.

- Evaluation of competitor product analysis and recommend the changes required.

- Identify, plan, and monitor product up-gradation and modification based on field and shop floor feedback.

- Identify and implement Value Engg. Initiatives to improve profitability and / or performance.

- Undertake improvement/development initiatives to achieve international product benchmarks

Working relationship with Sales and Marketing :

- Responsible for providing support to marketing for sectors

- Support for preparing and clarifying technical specifications.

- Technical evaluation of tenders/inquiries and offer the most suitable solutions.

- Prepare technical data for the preparation of Sales literature.

- Training to dealers/sales engineers/customers on technical aspects.

- Manage customer visits for technical discussion

- Take feedback regarding areas of improvement from marketing and make improvement plans to provide better product and service to customers

Working relationship with Accounts :

- To support accounts in price costing and pricing processes.

Working relationship with Quality :

- Monitoring the development of the lab data for all the products (existing and new)

- Support Product management and R&D in decisions regarding the feasibility of the launch of the products

- To analyses customer complaints and support in solutions

- Ensure the technical training of marketing team and customers to educate them on the benefits of the products of the organization

- To support the implementation of the Quality Management System

Working relationship with Customer :

- To update customers on technological changes and their benefits.

- To drive towards the technological leaders in the product profile.

- To maintain interaction flow with customer

- To understand and discuss new requirements of the customer and his inclination towards new products and technical up gradation in future business plans

Key Authorities :

- Departmental Budgeting,

- To attend seminars and exhibition

- To build a robust team of Design and R&D and to create future leaders.

- Leave sanctioning of his team members.

- Rewarding and recognizing the Good work of his team members.

Key Performance area :

- Marketing planning and driving revenue growth

- To Understand the technical requirements of the products and incorporate the same at the design stage. To understand the customer requirements at the marketing stage, develop the product specification, design & develop the product, facilitate pilot lot manufacturing, field trial, pilot marketing, product launch, and productization of new product.

- To Monitor the development of promotional material for new products (technical brochures, its contents, articles, conducting seminars, etc.)

- To establish a process for continuously collecting & analyzing potential/existing technical improvement opportunities by generating competition and technology data.

- To review critically the inquiry & sales MIS from sales team & using the information for any technical up gradation in the product value engineering activities (Identification & execution).

People Development :

- To form an appropriate robust team of Design and R&D through right talent acquisitions

- To identify training needs and plan for the training of team members (Need-based all members across all plants) from the perspective of business needs.

- To resolve the interpersonal operation issues of team members

- To identify future leaders and make succession planning

- To work and continuous review for team engagement and satisfaction

- To ensure a work-life balance of team members

- To make communication channels for maintaining flawless communication flow.

- To reward and recognize the team and keep people motivated.

- To establish the grievance redressal procedure

- Customer relationship and their satisfaction

- To develop self-designed and customize parameters for Internal and external customer satisfaction and enriching the mutual relations at every level at both ends

- To develop communication channels with the customer for maintaining communication flow

- To develop MIS mechanism with mutual understanding

- To design key processes for enhancement of technological knowledge

- Units at all Locations Identify CAPEX needs & timely implementation every year

- Create an Annual Improvement Plan in processes and equipment.

- Identify automation needs for various processes.

- Reporting and MIS

- To make monthly MIS for the Director and board.

- To maintain and submit reports to director plans v/s achievements

- To report Monthly profile of his function

- To plan for bridging the gap if any

Competencies requirement :

Educational qualifications : BE/ME Electrical/Mechanical/Electronics from a good institute

Technical qualifications : Exposure and inclination towards automation/ process improvements desired.

Experience : Minimum of 5 years- experience.

Behavioral : Leadership, effective communication, Technical acumen, and proactive attitude towards business. Liking towards New technological up-gradation and value engineering.

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