Head Business Development at WaBCol
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Senior Manager/DGM - Divisional Service Manager - FMCG (10-15 yrs)
EXPECTED END RESULTS MAJOR ACTIVITIES
Quality Service Provider :
- Identify the needs of Service in the zone in consultation with Sales & Marketing and draw a blue print of Service Network.
- Appoint Service Franchisee in accordance with the network.
- Run / manage & audit service network to ensure process adherence & thus quality service.
Customer Satisfaction : Maintain trade relations & ensure customer satisfaction in the zone
Team building and team motivation : To drive a team of field service executive for effective territory coverage & to ensure all service centres maintain the basic company norms on service.
Channel partner Management : Effectively manage the channel partners (SF / DCC / NDCC) appointment & management.
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