HR Consultant at Spectral Consultants
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Senior Manager - Global Warranty - Automobile (10-20 yrs)
Job Description:
- Act as a warranty expert and main point of contact, providing advice, support, training and guidance to internal and external stakeholders.
- Lead Warranty, Recall, Product Program and Out-of-Policy development and implementation throughout India & International.
- To improve warranty procedures and reinforce warranty policy.
- Responsible for leading the various teams, processing of incoming warranty claims for the various markets.
- Lead the development of Recall and Product Program policy for the global.
- Provide relevant management reports for leadership and market teams on a regular basis.
- Develop and implement process improvements for reporting of warranty and recall management.
Desired Profile:
- Bachelors degree in Mechanical/Electrical Engineering or other equivalent technical field.
- At least 1-2 years recent warranty experience in motorcycle or a similar industry,
- Management of safety recalls and warranties.
- Strong Team management experience is must.
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