Job Description :

Role : Warehouse Senior Manager

General and Task Management :

- Contribute to the creation and implementation of best practice warehouse vision, strategy, policies, processes and procedures to aid and improve operational performance

- To represent the company in a professional, enthusiastic and positive manner and ensure an efficient warehouse operation which is able to fulfil operational and customer demand

- Plan, co-ordinate and monitor the receipt, storage and dispatch of goods across all warehouses

- Drive a zero tolerance mind set for deviation from the use of quality processes to ensure customer deliverables are met fully and understand customer needs and ensure alignment with the needs/commitments of the business

- Plan future capacity requirements

- Keep up to date and respond accordingly to all enquiries

- Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with automated system utilising help of the warehouse team

- Ownership of complete supply chain & purchase order process

- Identify any systems improvements and drive through recommendations for change

- Ensure efficient and effective use of warehouse space to include layout and future capacity requirements and review ways to reduce waste

- Maintain metrics/KPIs, reports, process documentation and training.

- Drive vendor relationships and negotiations

People Management :

- Coach, manage and develop warehouse staff and team leaders to optimize performance and meet targets and deadlines

- Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements

- Set department objectives/KPIs and review and assess on-going performance of direct reports

- Cost Control & Effectiveness

- Hold responsibility for Warehouse budgets

Relationship & Self-Management :

- Develop and maintain strong relationships with internal and external teams to ensure optimal performance and negotiate and engage with key stakeholders to facilitate delivery and compliance.

- Assist Senior Management in ensuring effective relationships with client businesses through maintaining an appropriate interface between the warehouse, suppliers and customers

- Liaise with customers, suppliers and transport companies as and when required in a timely way and handle any concerns

- Share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards requirements and customer deliverables

- Takes ownership for team performance and team development

- Is self-aware, optimistic and open for feedbacks & change

Skills Required :

- Proven management skills with the ability to optimize team performance and development

- Highly developed inter-personal and communication skills with the ability to negotiate all levels within the business

- Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets

- Good IT skills, in particular spread sheets and databases and a knowledge of warehouse systems

- Analytical and numerical

Qualifications and Experience :

- Graduate In any stream or above

- More than 6+ years of experience in warehouse operations

- Full understanding of the requirements of running a warehouse & Inventory control

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