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04/09 Shagufta
Senior HR Executive at Nimbletoe Business Solutions

Views:361 Applications:10 Rec. Actions:Recruiter Actions:1

Service Delivery - Consumer Durables (2-9 yrs)

Kerala/Kannur Job Code: 20553

Designation : Service Delivery

KRA : 


- Service Delivery

- Breakdown service

- Mandatory service

- Working Capital Management

- Key Accounts Management of Key Franchisees

- Warranty Cost Control

- CSI (Customer Satisfaction Index) enhancement

Essential skills :

1) Planning & organizing skills

2) Data management and problem solving ability

3) Good communication and interpersonal skills

4) Team management skills

Job Details :


- Coordinate centers for service delivery support and review delivery parameters

- Call center coordination

- Ensure induction, training & retention of technicians

- MIS & Control

- Enhance contract sales business

- Key accounts management of distributors/ dealers (Service level fulfillment, spares availability etc)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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