HR Recruiter at TATA HITACHI
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Service Engineer - Maintenance Services (0-5 yrs)
Responsibilities :
- Provide on-site installation, validation and commissioning of instruments
- Perform hands-on on-site troubleshooting, service and repairs
- Provide high level technical support to external customers at their location
- Provide on-site training to the customers
- Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
- Develop Service technical documentation
- Create and maintain service information in the company enterprise database
- Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate
- Timely complete and submit all required paperwork
- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.