Sr. Specialist HR at Team Management Services
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Service Engineer - Packaging Machine (3-7 yrs)
Job Description :
- Perform in-house and on-site equipment installations and start-ups
- Install equipment at customers- locations according to safety norms and established
1) Corporate procedures
- Perform initial start-ups for installed equipment
- Test and verify installed equipments at customers locations
- Perform tests and verify the proper functioning of equipment
- Train customers on the proper operation of the equipment
- Prepare reports on completed installations
- Do in-house equipment start-ups before it leaves for customers- locations
2. Solve various equipment problems for customers
- Visit customers in order to diagnose equipment problems
- Find solutions in collaboration with the engineering team
- Adjust and repair customers- equipment and ensure it is operated safely and according to the original specifications
- Prepare reports following service calls and contribute to product development
- Do preventive equipment maintenance at various customers- locations
- Evaluate the safety, general state and compliance of various equipment
- Do preventive maintenance and repair on equipment
- Ensure proper equipment functioning following maintenance calls
- Plan following maintenance calls as needed
- Receive and answer comments and questions from clients
- Prepare reports on the work performed
- Provide over the phone technical support for customers
- Diagnose problems and identify possible solutions for customers
- Help customers find safe solutions to problems
- Promote preventive maintenance and training services to customers
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