Team Lead - Network Engineer - Delhi & Hyderabad

Objective : Looking for a candidate who can help in managing escalated issues from PSC 1, team related to FTTH network issues with a major focus on resolving network faults.

Key Responsibilities/Accountabilities :

- Proactively respond to all tickets being forwarded by ECC-1 and resolve it within a specified TAT.

- Identifying the faults by deep diving into the design & architecture to ensure the issue is permanently addressed. - Operational support to ERP by configuring devices identifying the fault areas.

- Proactively monitoring the alerts and raising an alarm with ERP or Peer teams.

- Pushing the field team and the ERP for proactive maintenance of networks based on critical alarms.

- Exposure in handling the installation, commissioning and configuration of a wide range of broadband network equipment (Switches/OLT/ONU/WIFI Routers) from various TIER 1 & TIER 2 Vendors.

Key skills :

- Should have exposure in handling the installation, commissioning and configuration of a wide range of broadband network equipment (Switches/OLT/ONU/WIFI Routers) from various TIER 1 - & TIER 2 Vendors.

- Dealing with network connectivity LAN, WAN, and MAN.

- Should have experience in communicating and documenting incidents to include cause, action, and solution as well as root cause analysis.

- Should have knowledge of LAN configuration- STP, RSTP, MSTP, Vlans, VTP, Trunks, EtherChannels, High availability

- Should have knowledge of DNS, DHCP, GPON, GEPON, AAA, MEN, FTTH(Understanding of various last-mile technologies of network)

- Should know how to configure and troubleshoot load balancing, Primary Secondary Paths.

= Should have knowledge on IP with core competency on building the data & video call flows (Routing/Switching/Authentication/Security) from Core till the last mile customer device.

- Should be dependable and flexible when necessary (rotational shift)

- Candidates who are aligned with Excitels cultural values will be preferred (Express Yourself, Be Obsessed, Do it Now, Practice Empathy, Always Deliver)

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