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08/09 Isha
Chairman at Success Catalyst

Views:78 Applications:1 Rec. Actions:Recruiter Actions:0

Technical Service Manager (7-20 yrs)

Mumbai Job Code: 1431

ALL INDIA TECHNICAL SERVICE MANAGER

- To offer Technical support and solutions to customers.

- To conduct trials and validate company products at new customers in collaboration with sales force.

- To attend customer complaints, carry out root cause analysis and design corrective and preventive actions and Implement the same

- To benchmark company product vis- a vis competition and identify product development needs.

- Closely work with R&D team and develop new innovative solutions on continuous basis.

- Conduct company product presentations and Technical Training Seminars at customers or at various industry Forums.

- Identify new business development opportunities on a continuous basis.

- To recruit, train and motivate technical service officers in different regions

- To lead and mentor the Technical Service Team

Person responsible should have knowledge of

- Metal casting production

- Mould making operations (Iron and Steel Foundries mainly)

- Role of Chemical Binders, Coatings and Additives in mould making

- QC Control and Testing in Foundry

- How to avoid defects and better surface finish

- How to improve production rate

- How to minimize wastage

Desired Candidate Profile

Education-

B.Tech/B.E. - Mechanical, Metallurgy, Production/Industrial

- Extrovert and willingness to connect with new people on regular basis

- Good Team Player

- Able to develop strong relationships with key stake holders in customer organization

- Ability to solve Problems - methodically and systematically

- Analytical strengths

The position requires intensive travel across India

Must have excellent Communication Skill as incumbent required to communicate with client on daily basis.

CTC : Upto 12 lakh

Exp : Min 7 yrs relevant experience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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