Recruitment Executive at Siva Group
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Technical Support Executive - Electrical/Mechanical (1-4 yrs)
Position Title: - Technical Support Executive
Location: - Verna, Goa
Work Experience: - Min. 1 years+
Educational & Technical:- Diploma/ Degree (Electrical/ Mechanical) engineering
Job Responsibility:-
1. Provide comprehensive technical support services to retail customers on special kind of coffee.
2. Guiding the customer via phone / email to fix common issues.
3. Fixing defects in coffee machines and replacing defective parts with new ones.
4. Promptly notify management of any potentially dissatisfied customers.
5. Ensure customer satisfaction at the end of the call.
6. Must meet or exceed individual performance goals and metrics focused on providing customer support.
7. Providing technical training to other team members.
8. Order processing.
9. Assisting Sales & Marketing team.
10. Multitasking - other tasks assigned from time to time.
Candidate Profile Candidate Profile
- Good English proficiency.
- Good communication skills to be able to talk to customers.
- Must hold a valid Indian passport
- Good Academics
Note: - If you are interested, kindly send your CV along with the following details:
Additional Details Required:
Current CTC:
Expected CTC:
Current Location:
Native Place:
Total Experience:
Notice Period:
How soon can you join:-
Reason Looking job change:
Do you have Valid Passport?
Do you have experience in Electrical & what activities you handle in it pls. explain?
Can you handle Mechanical part of machines as well?
Rate yourself in communication skills from scale (1 to 10)?
To know more about us please visit our company website: http://www.syndicategroup.net/ http://syndicaterfid.com/
HR Team
Syndicate Group
G-47 | First Floor | Sector-6 | Noida |U.P. | India | 201301
T: +91-120-4676233
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