HR Associate at Tricog Health
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Tricog Health - Field Service Engineer (2-6 yrs)
Job description:
- The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment. Establish and maintain proper business relationships with customers and peers as well as perform necessary administrative duties as required and other duties as assigned.
- We are looking for a self-starter Field Service Technician/ Engineer to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
Roles & Responsibilities :
- Installation of the Machines.
- Educate and train customers on the use of machines, software, and application.
- Attending Break down Calls and Troubleshooting
- First Time Resolution of the machines handled.
- Manage Spares Inventory
- Build positive relationships with customers.
- Payment Collection
Criteria for selection:
- Having an experience of 2 to 5 yrs
- Minimum ITI or Diploma
- Ability to work productively with minimal supervision.
- Good communication and customer service skills
- Experience troubleshooting and responding to customer concerns.
- Strong time management skills. Ability to adapt to changing circumstances.
- Ethical and trustworthy.
- Having a valid Driving License and a bike.
- Should be fluent in Hindi, English and the Local language
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
