HR at TVS Automobile Solutions P Ltd
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TVS - Service Advisor - Car Repair (2-8 yrs)
Greetings from TVS Automobile Solutions Private Ltd,
Company Name : MyTVS
Job Location : Chennai - Perungudi
Experience : 2 to 8 yrs
CTC : 300000 PA
Job Roles & Responsibilities :
- Taking decisions related to warranty pertaining vehicle repair.
- Ensuring customer approval for the estimate by getting his signatures and handing over the same to DMS for opening job card and handing over to Shop Floor Supervisor.
- Ensuring WIP job status is updated every two hours on the board and keeping customer informed about the vehicle repair estimated time or any delays.
- Responsible for explaining the billing details to the customer.
- Ensuring all customer complaints are handled well and escorting customer out of the front office.
- Promoting value added services to the customers for profitability of the company.
- Adhere to company safety standards, policies and procedures.
- Maintaining good relationship with customer to achieve high CSI
- Update feedback reports from customers and prepare MIS reports.
Company website : www.mytvs.in
Interested candidates call Mr.Mahesh - 9940591694
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