Regional Technical Trainer, Xiaomi India

Background :

- Xiaomi is focused on being the most user-centric Mobile Internet company to constantly exceed user expectation through innovations of software, hardware and Internet services. Founded by Lei Jun and seven entrepreneurs, Xiaomi started in 2010 and launched MIUI, a deeply optimized Android-based operation system. We now offer a variety of products and services mainly through our e-commerce web sites, including Mobile Phones, MI Charger and other accessories. With many innovations, Xiaomi strives to re-invent the Mobile Internet business. - Just for fans- is the slogan of Xiaomi as every step of the way is led by our hardcore fans.

Summary :

- You use your knowledge of mobile diagnosis and training experience to improve Xiaomi service center's technical ability and Xiaomi service quality.

Roles & Responsibilities :

- Provide technical support for ASCs (Controlling high part consumption, Process Adherence, Audit)

- Visit to different ASCs of the region.

- Answer technical inquires, diagnose problems and technical verification.

- Provide technical training and examination for engineers & CCOs.

- Be responsible for issues recreation in lab or onsite, bug report and defect verifications.

- Technical support for emergency cases.

- Technical Issues sample collection

- Closely working with R&D and testing team.

- Analysis of data.

Qualifications :

- 4+ years of mobile phone testing or training experience.

- A Bachelors or Masters in Electronics & Communication or equivalent engineering experience.

- Good knowledge of excel & Presentation.

- Sound knowledge of mobile equipment- s, networks.

- Good Communication skills (English - oral and writing).

- Good coordination ability.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.